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Mobile Crisis Management Call Center Represenative

Position
Summary:
Establishes insurance verification by obtaining consumer information; determining eligibility; and maintaining database. Refers eligible consumers to clinical team for treatment.
Skills and Qualifications:
Superior customer service and communication skills, communication, phone skills, listening, data entry skills, people skills, informing, customer focus, attention to detail, professionalism and ability to multi-task
Other requirements of the Customer Service role include:
High school diploma or equivalent certification
Crisis Call Center Experience, a plus
Behavioral Healthcare Experience, a plus
Problem Solver, Team Player, Sharp computer skills


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